Shipping policy
Shipping Policy
Thank you for shopping with ArtisanShed. Below are the terms and conditions that constitute our shipping policy.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Time
Delivery times vary depending on your location. Estimated delivery times are as follows:
- United Kingdom: 2–5 business days
Please note that delivery times are estimates and may be affected by external factors such as courier delays or customs processing.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.
Delays
ArtisanShed is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances beyond our control.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us at team@artisanshed.co.uk and we will assist you as soon as possible.